Glenn received a successful second knee replacement under the care of IBJI’s Dr. David Raab. His knee replacement surgery exceeded all of his expectations. Not only in the outcome of a fully functioning knee, but with the entire patient medical team interaction. Keep reading to learn more about Glenn’s successful second knee replacement surgery and the exceptional patient care he received.
Successful Second Knee Replacement
Dr. Raab treated Glenn for his second knee replacement. He had an exceptional experience from start to finish. Glenn says, “Throughout the entire process from pre-op, surgery and post-op recovery, I never felt that I was just another patient. Instead, I felt I was an interactive and appreciated partner of the IBJI team. Everyone that I came in contact with was professional, sincere, cheerful, willing to listen and took effective action and follow up. I felt that I was a welcomed interactive partner of the IBJI team. Anytime I return for treatments, I am greeted by a welcoming family presence from everyone!”
IBJI’s Team Approach
After surgery, Glenn attended physical therapy at IBJI’s Buffalo Grove Physical and Occupational Therapy. “The most impressive thing was the positive attitude throughout all of the medical and physical therapy staff. Everyone that I was in contact with was professional which led to my speedy recovery. There are several personnel that stand apart from all of the others. They are inspired to continuously strive to take their medical and healing performance to the next level at providing patient recovery and improvement well beyond expectations.”
Glenn is appreciative of the care he received during his surgery and recovery. He applauds Dr. Raab in his skills to lead the entire team in a way that benefits the patients’ experience and outcome. He says, “Dr. Raab, you deserve a tremendous amount of credit for your inspirational leadership in instilling this behavior throughout all of the entities and personnel that treat your patients.”
Additionally, Glenn highlights the outstanding care he received from the IBJI team. Giving a big ‘thank you’ to Dr. Raab and Kelly on the surgical side and Agnes, Lisa, Fen, Vanessa and the interns from physical therapy. “I am very appreciative of you assembling such a fantastic team and healing process and equally impressed with the enduring team and family spirit which continuously creates a positive momentum to continue to reach out to generate a healing experience beyond expectations.”
In summary, Glenn was astounded by the interactions he had with IBJI’s staff members. He also gives credit to the team while working during the pandemic. “The IBJI team is very courageous and dedicated to continue to heal patients beyond expectation under the challenging conditions of the current pandemic,” said Glenn.