Activate Your Account

Please request an activation code online. For assistance, please call 847-486-6900 or email mychart@ibji.com. Please note our helpline cannot assist with clinical requests or access your care information.

Manage your health anytime, anywhere.

Stay connected with IBJI’s secure patient portal, IBJI MyChart.

  • Schedule appointments
  • Access your IBJI a health records
  • View test results
  • Request prescription refills
  • Message with your doctor
  • Video visit with your doctor
  • Connect your care to other health systems

Telemedicine

Telemedicine visits involve using a computer or phone to talk to your doctor instead of visiting an IBJI office location. If a telemedicine visit is appropriate, our staff is happy to help get you set up.

Get started with telemedicine visits.

Pay a bill

Now you have the option to pay your medical bills online. The “pay as a guest” feature allows family members, and other individuals to make online payments on behalf of IBJI patients.

You can access your IBJI MyChart account 24 hours a day to manage many online billing tasks, including:

Please note, MyChart can only be used to make payments for:

  • Illinois Bone & Joint Institute Offices, including MRI, OAK Orthopedics and Orthopedic Surgery Specialists for all dates of service following July 12, 2021
  • Hinsdale Orthopaedics for all dates of service following April 1, 2022

For other bill pay options, please visit our Online Bill Pay page.

Download the IBJI MyChart mobile app

With the IBJI MyChart mobile app, you can access your health info from your smartphone or tablet. 

Get help & additional support

If you need additional support using your IBJI MyChart account, email us at mychart@ibji.com or call our patient support line at 847-486-6900. Please note our helpline cannot assist with clinical requests or access your care information.

For support in navigating Mychart, we have provided the below instructional videos for assistance.

Need assistance with using the messaging features on MyChart. View the instructional video below.

Setting up your account

For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If you’re having problems activating your account, please email us at mychart@ibji.com or call our patient support line at 847-486-6900.

Resetting your password? Having trouble remembering your password? We can help. Call our patient support line at 847-486-6900 to request a new, secure password or reset your password online.

Two Factor Authentication is a way to make your account safer, view how to enable with the video below.

IBJI MyChart Patient Portal FAQs