Adam C. Young, MD
Alan C. League, MD
Albert Knuth, MD
Alejandra Rodriguez-Paez, MD
Alexander E. Michalow, MD
Alexander Gordon, MD
Alexander M. Crespo, MD
Alfonso Bello, MD
Ami Kothari, MD
Amy Jo Ptaszek, MD
Anand Vora, MD
Andrea S. Kramer, MD
Andrew J. Riff, MD
Angela R. Crowley, MD
Angelo Savino, MD
Anthony Savino, MD
Anuj S. Puppala, MD
Ari Kaz, MD
Ashraf H. Darwish, MD
Ashraf Hasan, MD
Bradley Dworsky, MD
Brian Clay, MD
Brian J. Burgess, DPM
Brian R. McCall, MD
Brian Schwartz, MD
Brian Weatherford, MD
Brooke Vanderby, MD
Bruce E. Noxon, DPM, FACFAS, FAPWCA
Bruce Summerville, MD
Bryan Waxman, MD
Bryant S. Ho, MD
Carey E. Ellis, MD
Carla Gamez, DPM
Cary R. Templin, MD
Charles L. Lettvin, MD
Charles M. Lieder, DO
Chinyoung Park, MD
Christ Pavlatos, MD
Christian Skjong, MD
Christopher C. Mahr, MD
Christopher J. Bergin, MD
Craig Cummins, MD
Craig Phillips, MD
Craig S. Williams, MD
Craig Westin, MD
Daniel M. Dean, MD
David Beigler, MD
David Guelich, MD
David H. Garelick, MD
David Hamming, MD
David Hoffman, MD
David M. Anderson, MD
David Raab, MD
David Schneider, DO
Djuro Petkovic, MD
Douglas Diekevers, DPM
Douglas Solway, DPM
E. Quinn Regan, MD
Eddie Jones Jr., MD
Edward J. Logue, MD
Ellis K. Nam, MD
Eric Chehab, MD
Eric L. Lee, MD
Evan A. Dougherty, MD
Garo Emerzian, DPM
Gary Shapiro, MD
Giridhar Burra, MD
Gregory Brebach, MD
Gregory J. Fahrenbach, MD
Gregory Portland, MD
Harpreet S. Basran, MD
Holly L. Brockman, MD
Inbar Kirson, MD, FACOG, Diplomate ABOM
Jacob M. Babu, MD, MHA
Jalaal Shah, DO
James M. Hill, MD
James R. Bresch, MD
Jason G. Hurbanek, MD
Jason Ghodasra, MD
Jason J. Shrouder-Henry, MD
Jeffrey Ackerman, MD
Jeffrey Goldstein, MD
Jeffrey Staron, MD
Jeffrey Visotsky, MD
Jeremy Oryhon, MD
Jing Liang, MD
John H. Lyon, MD
Jonathan Erulkar, MD
Jordan L. Goldstein, MD
Josephine H. Mo, MD
Juan Santiago-Palma, MD
Justin Gent, MD
Justin M. LaReau, MD
Kellie Gates, MD
Kermit Muhammad, MD
Kevin Chen, MD
Kris Alden MD, PhD
Leah R. Urbanosky, MD
Leigh-Anne Tu, MD
Leon Benson, MD
Lori Siegel, MD
Lynn Gettleman Chehab, MD, MPH, Diplomate ABOM
Marc Angerame, MD
Marc Breslow, MD
Marc R. Fajardo, MD
Marie Kirincic, MD
Mark Gonzalez, MD
Mark Gross, MD
Mark Hamming, MD
Mark Mikhael, MD
Matthew L. Jimenez, MD
Mehul H. Garala, MD
Michael C. Durkin, MD
Michael Chiu, MD
Michael J. Corcoran, MD
Michael O'Rourke, MD
Nathan G. Wetters, MD
Nikhil K. Chokshi, MD
Paul L. Goodman, DPM, FACFAS, FAPWCA
Peter Hoepfner, MD
Peter Thadani, MD
Phillip Ludkowski, MD
Priyesh Patel, MD
Rajeev D. Puri, MD
Rhutav Parikh, MD
Richard J. Hayek, MD
Richard Noren, MD
Richard Sherman, MD
Ritesh Shah, MD
Robert J. Thorsness, MD
Roger Chams, MD
Ronak M. Patel, MD
Scott Jacobsen, DPM
Sean A. Sutphen, DO
Serafin DeLeon, MD
Shivani Batra, DO
Stanford Tack, MD
Steven C. Chudik, MD
Steven Gross, MD
Steven J. Fineberg, MD
Steven Jasonowicz, DPM
Steven M. Mardjetko, MD
Steven S. Louis, MD
Steven W. Miller, DPM
Surbhi Panchal, MD
T. Andrew Ehmke, DO
Taizoon Baxamusa, MD
Teresa Sosenko, MD
Theodore Fisher, MD
Thomas Gleason, MD
Timothy J. Friedrich, DPM
Todd R. Rimington, MD
Todd Simmons, MD
Tom Antkowiak, MD, MS
Tomas Nemickas, MD
Van Stamos, MD
Wayne M. Goldstein, MD
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Home Current Job Openings

Current Job Openings

Administrative Positions

The Marketing and Content Creation Manager reports to the Director of Marketing and is responsible for the creation of print and digital marketing designs, audio video, promotional and informational materials. This role requires swift, agile execution, translating complicated prompts with fragmented information or last-minute changes. This role is equally as design oriented as it is production related. Position offers support across multiple divisions and service lines and assists in overseeing development and implementation of support materials and services in the area of marketing and communications.

Duties and Responsibilities:

  • Concept and design of digital materials including but not limited to digital landing pages, social media graphics, email blasts, online advertising, and event invite assets for web and video
  • Concept and design of printed materials including but not limited to business cards, posters, direct mail, flyers, brochures, bio cards, invitation, annual publications, advertising campaigns, promotional items
  • Maintain content consistency and file quality for print and digital media and maintain asset libraries and visual brand identity elements
  • Manage content updates on IBJI website (service line pages, physician profiles, blog posts, job postings, web forms) in WorkPress
  • Responsible for managing website analytics, website plugins domains, web forms and related services
  • Manage physician and location data in the Text listing management platform, adhering to best practices for Google My Business listings. Add new locations/physicians and optimize current listings for search engine optimization
  • Record, edit, publish and transcribe audio for biweekly podcast. Create new episode pages and related images/videos for social media and email newsletter. Syndicate episodes to major podcasting platforms
  • Create and develop multi media content for patient stories, internal company announcements videos, external promotional videos, recruiting videos, corporate training, etc.
  • Shoot still photography and videography to meet departmental needs
  • Assist other departments within organization to prepare collateral, printed swag, and other promotional elements, as needed
  • Enforce brand/graphic standards to ensure a consistent brand identity within the market
  • Maintains relationships with industry contacts and key strategic partners, including digital marketing agency, printing vendor and video vendors
  • Oversee select project budgets, invoicing and payments as needed
  • Monitors competitor products, sales and marketing activities to stay current on latest marketing and messaging trends

Knowledge, Skills and Qualifications:

  • Bachelor’s Degree in Marketing, Graphic Design, Art Video Production or other related field
  • Minimum of 3 years of experience in marketing or content creation role (experience in healthcare strongly preferred)
  • Must have the ability to produce high quality, engaging graphics and digital products; interact professionally and collaboratively with colleagues
  • Highly proficient in Graphic Design and Adobe Creative Suite products (Photoshop, InDesign, Illustrator, Audition, Premier Pro)
  • A high attention to detail while following instructions for daily tasks
  • Proactive prioritization and strong coordination with cross-teams to consistently meet deadlines
  • Deliver finished projects with minimal to moderate supervision
  • Strong working knowledge of HTML and CSS
  • Strong working knowledge of AV production and editing (podcasting, video editing, etc.)
  • Experience with photography, lighting, and photo editing preferred
  • Experience with content management systems (WordPress preferred)
  • Experience with digital asset management (Box.com or similar services) preferred
  • Strong written and oral communication skills

Supervisory Relationship:

  • Reports to Director of Marketing

Interested Candidates Send Cover Letter and Resume to:

Directs and oversees all functions of the organization’s billing and revenue cycle to maximize revenue and optimize the patient’s financial experience. The Director of Revenue Cycle will contribute to the day-to-day operations on all issues related to the revenue cycle function, provide analysis, create written processes and train others in implementing a cross functional revenue cycle team.

Duties and Responsibilities:

  • Reviews, designs, and implements processes surrounding registration, authorization/pre-certification, coding, compliance, collections to ensure the revenue cycle is effective and run efficiently.
  • Implements and monitors collection procedures, minimizing contractual and bad debt write offs, and maximizing cash collections
  • Tracks numerous metrics related to the revenue cycle including coding error rates, denials, accounts receivable to develop sound revenue cycle analysis and reporting
  • Monitors analytical data of revenue cycle to be proactive in operations.
  • Performs ongoing trend analysis of third party payer rejects and denials. Develops training programs for registration, billing, and coding staff to eliminate/reduce rejects/denials
  • Monitors and ensures adherence to payer guidelines and regulatory compliance.
  • Manages payer and specialty contracts to ensure contract compliance
  • Performs ongoing trend analysis on third party payer payments to ensure reimbursement is in accordance with allowable amounts stated in agreements and contracts. Works with appropriate individuals to resolve discrepancies
  • Develops policies/procedures to support the functional infrastructure
  • Champions revenue cycle improvements throughout the organization including working with appropriate individuals to aid the resolution of identified revenue cycle issues.
  • Provides direction and leadership within the reimbursement, coding & compliance departments of revenue cycle
  • Provides financial support and analysis to physician practices through communication and education.
  • Meets with practices/individuals to review specific coding and collection issues
  • Actively participates in staff development and assessments to support industry best practice

Knowledge, Skills and Qualifications:

  • Bachelor’s degree in related field or equivalent experience
  • Certified coder preferred
  • Minimum of five (5) years of medical billing experience. Minimum of three years in a supervisory role
  • Knowledge of professional fee billing, reimbursement and third party payer regulations and medical terminology is required
  • Knowledge of all regulatory reimbursement and insurance related requirements
  • Strong working knowledge of medical terminology, CPT, HCPCS, ICD9 and ICD10
  • A systematic approach to problem solving for all types of issues
  • Strong skills in fostering working relationships
  • Detail oriented; organized; sets priorities; meets deadlines
  • Advanced skills in computer programs, particularly Microsoft Excel
  • Effective and clear oral and written communication skills with individuals and groups

Supervisory Relationship:

  • Reports to Director of Administrative and Clinical Services

Interested Candidates Contact:

Looking for a change? Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopaedic practices in the U.S. More than 100 board-certified and fellowship-trained physicians and surgeons treat children and adults, with expertise in every orthopaedic specialty. IBJI has more than 20 locations through Chicago and the suburbs. IBJI currently has a full time opening for a CMA/AT-C for our Near North Division.

If you are looking to be a part of a growing, dynamic medical practice, with collaboration between physicians and staff, working in a high energy environment, then we are looking for you!

Job Responsibilities:

  • Manage clinic tasks to optimize physician efficiency including patient intake, orders, procedure prep, patient teaching and clinic flow management
  • Obtaining patient history and vital signs
  • Preparing and maintaining the examination and procedure rooms
  • Assisting with examinations, procedures and treatments (i.e. applying casts, removing sutures)
  • Work with teammates to ensure best possible patient care and experience
  • Triaging and responding to patient phone calls, including pre and post operative surgical patients
  • Documenting information in patient records
  • Gathering and managing necessary documents (i.e. medical record, test results)
  • Administering medications, as permitted by law
  • Recognizing and responding to emergencies
  • Coordinating patient care information with other health care providers
  • Educating/instructing patients regarding their medical condition, treatments, medications and other appropriate information
  • Ensuring availability of supplies and proper operation of equipment in the examination and procedure rooms
  • Assisting in maintaining a clean and safe work environment
  • Completing other comparable duties and assignments as directed by the Physician and/or Clinical Staff Manager

Job Requirements:

  • Graduate of an accredited certification program (CMA/ATC)
  • Able to multi-task and work in a fast paced environment
  • Able to function as a team leader
  • Communicate effectively verbally and in writing to document/record information
  • Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels of the organization
  • Able to develop constructive and cooperative working relationships with others and maintain them over time
  • Capable of prioritizing and organizing information to achieve a smooth flow of tasks
  • Ability to interpret and explain an extensive variety of instructions
  • Ability to define problems, collect data, establish facts and draw conclusions
  • Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice
  • Previous orthopaedic or podiatry experience preferred
  • IBJI offers a competitive compensation package including life, health, dental and disability insurance. We also offer a generous PTO package along with a 401k/profit sharing plan

Job Type:

Full Time

Interested Candidates Contact:

Amy Coleman – acoleman@ibji.com

The safety and Risk Specialist is responsible for the management of risk and safety at all IBJI locations.

Job Responsibilities:

  • Identify and evaluate job related hazards and recommend potential control measures
  • Develop and maintain written safety programs
  • Chair the IBJI Safety Committee and participate in the corporate Risk and Compliance Committee
  • Perform incident investigations and RCAs as appropriate
  • Track status of employee health screenings and immunizations
  • Participate in workers compensation claims reviews
  • Process drug and product recall notices and alerts
  • Work with insurance carriers on implementing recommendations for risk reduction
  • Provide guidance on patient safety matters, including medication safety, infection control, ADA requirements and medical device occurrences
  • Participate in New Employee Orientation on a monthly basis

Job Requirements:

  • Bachelor’s Degree or higher in healthcare related field, occupational safety and health, risk management or a related field
  • Experience developing and implementing employee health and safety programs, preferably for a large multi-state organization
  • Knowledge of various federal and state laws and guidelines related to employee and patient safety, including OSHA, NFPA, ANSI, CDC/NIOSH, ADA, SMDA, FDA, IEMA, NSPA and EPA/IL-EPA
  • Prior experience in a clinical role helpful.  Current clinical licensure or certification a plus though not required
  • License or certification in any of the following helpful but not required:  CPHRM, CSP, LSP, CSHO, CRM
  • Proficiency with Microsoft Office and G Suite
  • Dependable car and clean driving record

Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopaedic medical practice has a full time opening for an Administrative Assistant at our location in Bannockburn. If you are looking to join an energetic, collaborative team with a growing practice, we would love to talk to you!

Duties and responsibilities include, but are not limited to:

Secretary / Admin Assistant Job Requirements

  • Providing day to day administrative/secretarial support to physicians
  • Scheduling patient and surgery appointments
  • Answer, screen and transfer inbound phone calls
  • General clerical duties including photocopying, fax and mailing
  • Maintain electronic and hard copy filing system
  • Handle requests for information and data
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Communicate all physician issues to the appropriate team members
  • Complete other comparable duties and assignments as directed by the patient services manager

Secretary / Admin Assistant Qualifications/Skills

  • Physician Administrative Assistant experience preferred
  • Previous secretarial and/or medical office experience preferred
  • High School graduate or equivalent
  • Possess good working knowledge of Microsoft Office and Windows based computer applications
  • Excellent communication skills
  • Must be a self-starter, highly organized with good time management skills
  • Able to multi-task and work in a fast paced environment
  • Excellent attention to detail
  • Ability to work a flexible schedule

IBJI offers an excellent compensation and benefits package including generous PTO accruals, medical, life and disability insurance, as well as 401K and profit sharing.

Excellent opportunity for an experienced Financial Advisor to join an innovative, growth-oriented Orthopaedic and Rheumatology practice that has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.

This position will be responsible for participating in and supporting the revenue cycle of the practice to ensure appropriate collections for services rendered are received in a timely manner. Communicates and educates patients regarding the insurance process and patient responsible accounts for services rendered. Responsible for patient payments, payment plans, time of service collections and outstanding balances.

Requirements: High school diploma required; Bachelor’s degree preferred. Outpatient Orthopaedic and Rheumatology experience preferred. Previous experience in billing, collections, appeals,denials and authorizations required. Certified Coder a plus. Must be available to work a flexible schedule to meet the demands of a fast paced environment and accommodate the needs of the practice.

Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work and have a strong work ethic.

The PACS Director is responsible for leading the operational, fiscal and strategic aspects of the PACS platform including hardware, software, and services.  Additionally, this individual will act as a liaison in digital imaging initiatives within the department and other departments.  This position is responsible for overseeing and coordinating existing and participation in PACS and digital imaging initiatives.  They are also responsible for operating and capital budget requests for medical imaging equipment in conjunction with the Chief Technology Officer and the Director of MRI Services. This position receives direction from the Chief Technology Officer as well as the Director of MRI.

Essential Functions

  • Responsible for the management of day-to-day operations of PACS equipment including image workflow, archiving, auto routing and prefetching and other related activities.  They will work closely with the SBUs to ensure timely and complete capture of digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling.
  • Investigates, identifies and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with the SBUs.
  • Works closely with the CTO and Director of MRI in the development of operating standards, policies and procedures.  Reviews feedback, compiles and analyzes support data, and recommends procedural and educational changes as appropriate.
  • Works closely with the team in identifying and designing future needs and efficient workflow processes, which include further integration into operations.
  • Works closely with the SBU’s to oversee and coordinate strategic planning for medical imaging initiatives.
  • Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavors
  • Oversees and coordinates strategic planning for medical imaging initiatives
  • Responsible for budget preparation and monitoring of the operating budget.  Works in cooperation with CTO and Director of MRI identifying present and future needs for equipment installation
  • Oversees activities of vendors in all phases of installation and implementation of new systems
  • Prepares reports for administration on all aspects of medical imaging operations as appropriate or directed
  • Attends and participates in departmental/management meetings.  Attends seminars and training sessions necessary to maintain appropriate level of professional competence

Job Requirements

  • Bachelor’s degree in related healthcare discipline or information systems discipline required. Master’s degree in related field strongly preferred
  • Minimum of 5 years experience in line management or healthcare project management
  • Excellent proven leadership skills
  • Excellent written/oral communication skills required.  Must be able to work effectively with diverse groups of people
  • Ability to work well under pressure and on concurrent, multidisciplinary projects
  • Proficiency in office automation systems required.  Familiarity with specific radiology applications including Konica Minolta OpalRAD and Exa PACS platform preferred

Description: The Practice Management Support Specialist will serve as a resource for all Revenue Cycle PM Systems support for such systems as Allscripts PM, Centricity, and E-Clinical Works applications and their support functions. Position would be responsible for working with application vendors to manage open support tickets and support other web-based applications necessary for Illinois Bone & Joint Institute, LLC operational functions and needs. Reports directly to Revenue Cycle Manager. 

Duties Include but are not limited to:

  • Assure all calls to the Practice Management Support team are responded to expeditiously
  • Manage and/or work all requests sent and respond to IBJI staff in a timely manner
  • Create and follow-up on all PM System and technical related support tickets
  • Work with IBJI Operations on troubleshooting issues
  • Provide status and follow-up to Revenue Cycle Manager on all pending support tickets and issues
  • Work with other team members on special projects, and be a part of new technology developments and implementation teams
  • Work with third party vendors on interface issues

 Requirements/Qualifications

  • High School graduate or equivalent required, some college preferred
  • Proficiency in MS Office Suite a must
  • Technical Certifications (A++, Networking etc.) a plus
  • Minimum of 1-2 years on the job customer service experience preferred
  • Healthcare experience preferred, physician office experience a plus
  • A track record of establishing and maintaining positive and accountable relationships preferred
  • Experience working with outside technical vendors and clients preferred
  • Familiarity with database & application management, experience a plus
  • Experience assisting users with hardware/software issues remotely and on-site a plus
  • Strong investigational and organizational skills a must
  • Excellent written and verbal communication skills a must

FLSA Status: Non-Exempt

Reports To: Revenue Cycle Supervisor

Job Overview: The Revenue Insurance Collector works to ensure that we are optimizing insurance collections, reducing outstanding balances, maintaining the accounts receivables.  Revenue Insurance Collector will maximize reimbursement for all services while minimizing the amount of time it takes to obtain reimbursement; decrease AR sustain a low DSO.

Responsibilities and Duties:

  1. Communicate directly with the payor, resubmits denied claims, underpaid claims and claims that are inaccurately processed by auditing accounts to check on proper payments, coding, balances, adjustments, etc. using appropriate reports and queues
  2. Review and analyze claim denials in order to perform the appropriate appeals necessary for reimbursement
  3. Manage outstanding accounts receivable for assigned payers/Divisions.  Resolve outstanding balances.
    • Follow up on outstanding accounts receivables, 31-60 days, 61-90 days. Includes researching aged account reports, outstanding “list”, processing problematic EOB’s and/or incoming mail or correspondence as identified. Special projects on 90+ days detailing problematic accounts and reporting them to the supervisor.
  4. Identify errors, correct and communicate to management
  5. Additional Responsibilities:
    • Conduct random audits to verify system integrity, payer accuracy and payment per contract, to optimize reimbursement functions.
    • Other duties as assigned

Skills and Competencies:

  • Accounts Receivable knowledge: ability to read, analyze and interpret EOB’s and other AR procedures
  • Adheres to organizational policies and procedures, including Corporate Compliance Program, HIPPA regulations.
  • Knowledge of Medicare, Medicaid, HMO/PPO/EPO, Work Comp and Commercial Insurance operating procedures
  • Ability to effectively correspond and interact with insurance payers, co-workers, management both verbally and in writing.
  • Detail Orientated with organizational and problem-solving skills.
  • The ability to work in a fast-paced environment

Requirements/Qualifications:

  • High School Graduate
  • Minimum 2 years’ experience in Healthcare Revenue Cycle
  • Strong problem-solving skills and the ability to make timely decisions
  • Knowledge of Federal, State and third-party payor reimbursement rules and regulations
  • Certified Coder preferred, but not required

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Illinois Bone & Joint Institute – Arlington Heights has immediate opening for a full time Secretary/Appointment Scheduler. Duties would include scheduling patient appointments, coordinating doctor/patient schedules, plus other varied duties. Excellent communication skills with doctors, patients, hospital and all other ancillary personnel required.

Must have proficiency in a PM and EMR system. Medical background necessary but will train in orthopaedics. Hours are Monday-Friday 8:30 AM-5:00 PM. We provide an excellent benefit package. Salary commensurate with experience. Please send resume to mmaierhofer@ibji.com or apply below.

Excellent opportunity for a Healthcare Appointment Coordinator to join an innovative, growth-oriented orthopaedic and rheumatology practice who has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.

Illinois Bone & Joint Institute, LLC Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time Call Center Representative opening for the Morton Grove Division.

This position will be responsible for answering and appropriately managing all incoming calls in a prompt, courteous, and professional manner.

Requirements: High School Diploma or equivalent and previous related healthcare experience. Excellent customer service and proven organizational skills are also required. Bachelor’s degree preferred. Bi-lingual is a plus. Must be available to work a flexible schedule to accommodate the needs of the practice.

Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work, are loyal to one another and who have a strong work ethic. The environment is extremely pleasant and comfortable with state of the art equipment.

Illinois Bone & Joint Institute, LLC., Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time Patient Service Representative/Medical Receptionist opening for the Morton Grove/DesPlaines locations.

This position will meet and greet patients, prepare daily charts for use by our Physicians and clinical staff, collect co-pays and schedule appointments.

Requirements: Candidates must have High School diploma or equivalent and previous healthcare experience. Patient scheduling and/or registration experience preferred.

Candidates must have excellent customer service skills, proven organizational skills, positive attitude, and the ability to travel between locations and work a flexible schedule.

Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work, are loyal to one another and who have a strong work ethic. The environment is welcoming with state of the art equipment.

The Patient Access Representative/Patient Advocate has a full understanding of the entire revenue cycle as they address a variety of patient inquiries which is an important role in achieving excellent patient satisfaction results.  The Patient Access Representative ensures IBJI is optimizing patient collections, maintaining accurate balances of patient accounts, and reducing outstanding receivables.

Job Duties:

  • Answers all incoming patient calls in the Central Business Office
  • Collect patient balances; run cc payments received in the Central Business Office
  • Works outstanding account receivables at patient balance, works accounts timely and efficiently
  • Provides payment options to patients
  • Exhausts all internal collection efforts and them prepares accounts to go to collection agency
  • Reviews all credit balance accounts and patient balance and prepares request for refunds
  • Identify errors, correct and communicate to management

Job Requirements:

  • High school graduate or equivalent
  • Knowledge of accounts receivable
  • Minimum of 2 years experience in Healthcare Revenue Cycle
  • Ability to work in a fast paced environment
  • Skills in planning/organization, follow up, delegation, problem solving and stress tolerance
  • Ability to effectively correspond and interact with patients, insurance payers, co-workers, management, and providers both verbally and in writing

OAK Orthopedics, a division of Illinois Bone & Joint Institute, is a leader in comprehensive orthopedic services with nationally recognized doctors and sports medicine doctors that serve professional athletes. We have four convenient locations in Bradley, Frankfort, New Lenox, and Watseka and are dedicated to serving the community with the most advanced orthopedic care.

The front desk is responsible for greeting patients, verifying demographic and insurance information, collecting outstanding balances, and ensuring our environment is welcoming, calm and professional to our patients and families.

Responsibilities:

  • Greets patients, vendors, pharmaceutical reps and other visitors to our practice.
  • Checks in all patients for appointments, ensuring all demographic and insurance information is correct in the medical record
  • Distributes all required forms and paperwork to the patient and then reviews for accuracy
  • Collects outstanding balances according to established polices and procedures
  • Posts charges and payments directly related to front desk functions
  • Works collaboratively with all other departments to ensure a positive patient experience.

Knowledge, Skills and Abilities

  • Working Knowledge of common office computer programs including but not limited to Word, Excel, the Internet
  • General understanding of insurance benefits
  • ability to educate patient regarding the content of the forms they are completed and our expectations regarding the financial polices of the organization.
  • Have the ability to communicate effectively and assertively while demonstrating compassion and empathy for the patient’s individual situations.

Previous medical practice experience preferred

Hours would include evenings and Saturdays

Cash Application Specialist works to ensure payments are posted timely and accurately ensuring appropriate accounting of outstanding receivables.  This position is also vital in identifying payment trends and improper payments.

JOB RESPONSIBILITIES:

  • Verify daily remittance batches via the website from the lockbox processing center, daily remittance batch from various payers
  • Identify, research and post payments to the appropriate patient account by the date of service and procedure performed
  • Apply contractual adjustments and transfer payer responsibility as appropriate
  • Balance the remittance batches against the billing system reports
  • Confirm credit card payments are posted and applied accurately
  • Research and handle unapplied and unallocated receipts
  • Post stop payment or NSF notices upon receipt
  • Identify and forward payments inconsistent with contract payment history to management
  • Adheres to the established organizational policies and procedures, including the Corporate Compliance Program and HIPAA regulations.  This includes acceptance of the responsibility to report to the appropriate person(s) any suspected unethical, incompetent or illegal activities or conduct

JOB REQUIREMENTS:

  • High School graduate or equivalent
  • Minimum 2 years experience in Healthcare Revenue Cycle
  • Minimum 1 year payment posting for a Medical Practice
  • Strong problem solving skills and the ability to make timely decisions
  • Knowledge of Federal, state and third party payor reimbursement rules and regulations
  • Certified Coder preferred, but not required
  • Demonstrate the ability to interact with the team, co-workers, management
  • Strong computer skills, including the ability to work with many practice management systems, Microsoft Office applications and reporting programs
  • Excellent verbal and written communication skills
  • Detail oriented with proven organizational, time management and problem solving skills
  • High standard for quality work
  • The ability to work in a fast paced environment

Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopedic practice with several Chicago and NW suburban locations has an opening for a Call Center Representative for our Morton Grove Division.

Essential Duties:

  • Placing, receiving and routing a high volume of calls through the switchboard
    • greeting callers in a compassionate, congenial and professional manner
    • providing assistance to patients and family members, answering questions and supplying accurate and up-to-date information to callers
    • relaying messages or transferring calls to appropriate staff in response to patient’s requests
    • paging physicians and/or clinical staff with emergencies
  • Assisting callers in scheduling appointments according to each providers individual protocol requirements
    • scheduling patients for office visits, Worker’s Compensation, Doppler Studies and DXA Scan appointments
    • rescheduling appointments for physician close-out requests
  • Transferring calls to and from the answering service
  • Retrieving messages from the group message mailbox and answering service; following through on calls to completion
  • Maintaining the non-assigned physician log
  • Assisting with on-the-job training of new employees
  • Handling patient complaints by bringing the issue to the attention of the Call Center Manager or other appropriate manager
  • Following assigned work schedule, arriving and ready to work at scheduled time
  • Assisting in maintaining a clean and safe work environment
  • Maintaining knowledge of;
    • each physician’s specialty and scheduling preferences
    • PhoneTree; automated confirmation and cancellation of clinic calls
    • new patient and DXA Scan reminder letters
    • IBJI locations, physicians, and the services provided at each facility
    • the telephone system and answering service functions
  • Completing other comparable duties and assignments as directed by the Call Center Manager

Job Requirements:

  •  High School graduate or equivalent
  • Must posses outstanding customer service skills
  • Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice
  • Possess good working knowledge of Microsoft Office and Windows-based computer applications.  Able to interact with computers to enter data or process information
  • At least 3 years of customer service experience preferred

Clinical Positions

Excellent opportunity for an experienced Athletic Trainer/Clinical Assistant to join an innovative, growth-oriented musculoskeletal practice that has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.

Illinois Bone & Joint Institute, LLC Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time Athletic Trainer/Clinical Medical Assistant opening for the Near North Division.

This position will help support one of our orthopaedic surgeons in a clinical practice environment.

Requirements: Candidates must have previous healthcare experience; previous orthopaedic experience preferred. Bachelor’s degree, current certification/licensure, and a basic knowledge of computers and office equipment is required.

Must be available to work a flexible schedule to accommodate the needs of the practice.

Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work and have a strong work ethic.

Excellent opportunity for an experienced Athletic Trainer/Clinical Assistant to join an innovative, growth-oriented musculoskeletal practice that has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.

Illinois Bone & Joint Institute, LLC Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time and part-time opportunity for an Athletic Trainer/Clinical Medical Assistant for the Morton Grove Division. This position will help support one of our orthopaedic surgeons in a clinical practice environment.

Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work and have a strong work ethic.

Job Requirements:

Candidates must have previous healthcare experience; previous orthopaedic experience preferred. Bachelor’s degree, current certification/licensure, and a basic knowledge of computers and office equipment is required.

Must be available to work a flexible schedule to accommodate the needs of the practice.

Illinois Bone & Joint Institute, LLC (IBJI), Chicagoland’s premier orthopedic medical practice, has a full-time opening for a DME Services Specialist working at either our Libertyville DME Service Centers and as well as a float position between Libertyville, Glenview, and Morton Grove. 

Location(s): Libertyville/Float

Duties and responsibilities include (but are not limited to): 

  • Vend and provide education to patients on the application, use, care, and expected outcome for orthopedic durable medical equipment (DME) products as indicated by the physician instructions and manufacturer recommendations.
  • Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
  • Ensure that all necessary documentation is obtained as it relates to payer requirements, and standard operating procedures.
  • Perform patient/customer scheduling, education, order processing, delivery, and courtesy call back.
  • Comply with all elements of HIPAA, Medicare, Medicaid, and other required programs.
  • Procurement and insurance processing of durable medical equipment.

Job Requirements include:

  • Certified Athletic Trainer (pending certification ok) or Certified Orthotic Fitter –  preferred but not required. 
  • Experience working in a DME providers office, physicians office, rehab clinic, hospital, or insurance company in a similar role – preferred but not required.
  • Basic mathematical skills.
  • Proficiency with business and communication software including MS Office (Word, Excel, PowerPoint, and other related programs) and general business equipment (facsimile, copier, printer, etc.).
  • Demonstrate a working knowledge of ICD-10, CPT, and HCPCS codes, HIPPA laws, medical terminology and anatomy.
  • Excellent organizational and communication skills (verbal and written)
  • Knowledge of DME accreditation is a plus.
  • Working knowledge of distribution, inventory control and purchasing systems
  • Ability to do medium lifting according to DOL guidelines.
  • Ability to perform job functions at multiple sites requiring automotive transportation.
  • Self-direction essential.

Illinois Bone & Joint Institute, LLC. (IBJI), Chicagoland’s premier orthopaedic medical practice with several Chicago and NW suburban locations, has a full time opening for a Medical Secretary/CMA at its office in Libertyville.

Essential Duties:

  • Schedule appointments for office visits, surgeries, diagnostic tests, attorneys (depositions), meetings, IME’s and others in an efficient and timely manner.
  • Verify insurance benefits, pre-certify procedures, and provide data needed by third parties to ensure patient services are reimbursed per fee schedule.
  • Prepare patient charts for office visits with all patient medical test results, operative reports, and/or other documentation pertinent to the patient visit.
  • Triaging and responding to patient phone calls, including pre and post-operative surgical patients
  • Coordinating patient care information with other health care providers.
  • Documenting information in patient records.
  • Gathering and managing necessary documents (i.e. medical record, test results).

Job Requirements:

  • 2-3 years of relevant medical experience
  • Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice.
  • Must be a Certified Medical Assistant

Skills:

  • Able to multi-task and work in a fast-paced environment.
  • Communicate effectively verbally and in writing to document/record information.
  • Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels of the organization. Able to develop constructive and cooperative working relationships with others and maintain them over time.
  • Capable of prioritizing and organizing information to achieve a smooth flow of tasks.
  • Able to utilize electronic medical records in an efficient manner.

Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopaedic medical practice has a full time X-Ray Technologist at our Glenview, Wilmette, and Bannockburn locations. This individual will be responsible for the following:

Performs radiology diagnostic tests safely and effectively as ordered by the physician.

Duties include:

  • Performs radiology procedures as ordered by the physician(s) in such a way to assure reliability of results and patient safety
  • Ability to do fluroscopy
  • Assists in maintaining appropriate equipment and supplies in the department
  • Maintains documentation of patient testing information
  • Performs radiology procedures in a manner to comply with state and federal regulations
  • Assists in maintaining a clean and safe work environment
  • Must be flexible with hours
  • Completes other comparable duties and assignments as directed by the Radiology Manager

Job Qualifications:

  • High School graduate or equivalent
  • State Radiologic Technology licensure
  • Registered by the American Registry of Radiologic Technology
  • Effective written and verbal communication
  • Able to use C-Arm for imaging procedures
  • Knowledgeable in computer systems (e.g. PACS), MS Word, Excel and others
  • Able to lift and assist patients as needed for proper positioning
  • Must be willing to work at both locations, Glenview and Wilmette
  • Reports to the Radiology Manager

IBJI offers a competitive compensation and benefits package which includes, life, health and dental insurance. We have a generous PTO package along with 401k and profit sharing.

Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopedic practice with several Chicago and NW suburban locations has a full time Certified Medical Assistant opening in our Glenview location.

Job Duties:

  • Performing administrative office procedures, including;
    • coordinating appointments and procedures for patients
    • gathering and managing necessary documents (i.e. medical record, test results)
    • triaging and responding to physician’s phone calls as needed
  • Performing clinical activities and procedures including;
    • obtaining patient history and vital signs
    • preparing and maintaining the examination and procedure room(s)
    • assisting with examinations, procedures and treatments (i.e. applying casts, DME’s, removing sutures)
    • administering medications as permitted by law
    • recognizing and responding to emergencies
    • coordinating patient care information with other health care providers
    • documenting information in patient records
    • scheduling surgeries as directed by the physician
    • educating/instructing patients regarding their medical condition, treatments, medications and other appropriate information
    • enduring availability of supplies and proper operation of equipment in the examination and procedure rooms
    • assisting in maintaining a clean and safe work environment
    • completing other comparable duties and assignments as directed by the physician and/or Clinical Staff Manager

Job Requirements:

  • Graduate of an accredited medical assistant program and have received certification
  • Schedule will be full time, flexibility is required
  • Previous orthopedic experience is preferred
  • Able to multi task and work in a fast paced environment
  • Communicate effectively verbally and in writing to document/record information
  • Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization.  Able to develop constructive and cooperative working relationships with others and maintain them over time
  • Capable of prioritizing and organizing information to achieve a smooth flow of tasks
  • Ability to interpret and explain an extensive variety of instructions.  Ability to define problems, collect data, establish facts and draw valid conclusions

Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopedic practice with several Chicago and NW suburban locations has a full time Certified Medical Assistant opening in our Libertyville location.

Job Duties:

  • Performing administrative office procedures, including;
    • coordinating appointments and procedures for patients
    • gathering and managing necessary documents (i.e. medical record, test results)
    • triaging and responding to physician’s phone calls as needed
  • Performing clinical activities and procedures including;
    • obtaining patient history and vital signs
    • preparing and maintaining the examination and procedure room(s)
    • assisting with examinations, procedures and treatments (i.e. applying casts, DME’s, removing sutures)
    • administering medications as permitted by law
    • recognizing and responding to emergencies
    • coordinating patient care information with other health care providers
    • documenting information in patient records
    • scheduling surgeries as directed by the physician
    • educating/instructing patients regarding their medical condition, treatments, medications and other appropriate information
    • enduring availability of supplies and proper operation of equipment in the examination and procedure rooms
    • assisting in maintaining a clean and safe work environment
    • completing other comparable duties and assignments as directed by the physician and/or Clinical Staff Manager

Job Requirements:

  • Graduate of an accredited medical assistant program and have received certification
  • Schedule will be full time, flexibility is required
  • Previous orthopedic experience is preferred
  • Able to multi task and work in a fast paced environment
  • Communicate effectively verbally and in writing to document/record information
  • Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization.  Able to develop constructive and cooperative working relationships with others and maintain them over time
  • Capable of prioritizing and organizing information to achieve a smooth flow of tasks
  • Ability to interpret and explain an extensive variety of instructions.  Ability to define problems, collect data, establish facts and draw valid conclusions
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