Administrative Positions
The safety and Risk Specialist is responsible for the management of risk and safety at all IBJI locations.
Job Responsibilities:
- Identify and evaluate job related hazards and recommend potential control measures
- Develop and maintain written safety programs
- Chair the IBJI Safety Committee and participate in the corporate Risk and Compliance Committee
- Perform incident investigations and RCAs as appropriate
- Track status of employee health screenings and immunizations
- Participate in workers compensation claims reviews
- Process drug and product recall notices and alerts
- Work with insurance carriers on implementing recommendations for risk reduction
- Provide guidance on patient safety matters, including medication safety, infection control, ADA requirements and medical device occurrences
- Participate in New Employee Orientation on a monthly basis
Job Requirements:
- Bachelor’s Degree or higher in healthcare related field, occupational safety and health, risk management or a related field
- Experience developing and implementing employee health and safety programs, preferably for a large multi-state organization
- Knowledge of various federal and state laws and guidelines related to employee and patient safety, including OSHA, NFPA, ANSI, CDC/NIOSH, ADA, SMDA, FDA, IEMA, NSPA and EPA/IL-EPA
- Prior experience in a clinical role helpful. Current clinical licensure or certification a plus though not required
- License or certification in any of the following helpful but not required: CPHRM, CSP, LSP, CSHO, CRM
- Proficiency with Microsoft Office and G Suite
- Dependable car and clean driving record
Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopaedic medical practice has a full time opening for an Administrative Assistant at our location in Bannockburn. If you are looking to join an energetic, collaborative team with a growing practice, we would love to talk to you!
Duties and responsibilities include, but are not limited to:
Secretary / Admin Assistant Job Requirements
- Providing day to day administrative/secretarial support to physicians
- Scheduling patient and surgery appointments
- Answer, screen and transfer inbound phone calls
- General clerical duties including photocopying, fax and mailing
- Maintain electronic and hard copy filing system
- Handle requests for information and data
- Prepare and modify documents including correspondence, reports, drafts, memos and emails
- Communicate all physician issues to the appropriate team members
- Complete other comparable duties and assignments as directed by the patient services manager
Secretary / Admin Assistant Qualifications/Skills
- Physician Administrative Assistant experience preferred
- Previous secretarial and/or medical office experience preferred
- High School graduate or equivalent
- Possess good working knowledge of Microsoft Office and Windows based computer applications
- Excellent communication skills
- Must be a self-starter, highly organized with good time management skills
- Able to multi-task and work in a fast paced environment
- Excellent attention to detail
- Ability to work a flexible schedule
IBJI offers an excellent compensation and benefits package including generous PTO accruals, medical, life and disability insurance, as well as 401K and profit sharing.
Excellent opportunity for an experienced Financial Advisor to join an innovative, growth-oriented Orthopaedic and Rheumatology practice that has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.
This position will be responsible for participating in and supporting the revenue cycle of the practice to ensure appropriate collections for services rendered are received in a timely manner. Communicates and educates patients regarding the insurance process and patient responsible accounts for services rendered. Responsible for patient payments, payment plans, time of service collections and outstanding balances.
Requirements: High school diploma required; Bachelor’s degree preferred. Outpatient Orthopaedic and Rheumatology experience preferred. Previous experience in billing, collections, appeals,denials and authorizations required. Certified Coder a plus. Must be available to work a flexible schedule to meet the demands of a fast paced environment and accommodate the needs of the practice.
Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work and have a strong work ethic.
The PACS Director is responsible for leading the operational, fiscal and strategic aspects of the PACS platform including hardware, software, and services. Additionally, this individual will act as a liaison in digital imaging initiatives within the department and other departments. This position is responsible for overseeing and coordinating existing and participation in PACS and digital imaging initiatives. They are also responsible for operating and capital budget requests for medical imaging equipment in conjunction with the Chief Technology Officer and the Director of MRI Services. This position receives direction from the Chief Technology Officer as well as the Director of MRI.
Essential Functions
- Responsible for the management of day-to-day operations of PACS equipment including image workflow, archiving, auto routing and prefetching and other related activities. They will work closely with the SBUs to ensure timely and complete capture of digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling.
- Investigates, identifies and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with the SBUs.
- Works closely with the CTO and Director of MRI in the development of operating standards, policies and procedures. Reviews feedback, compiles and analyzes support data, and recommends procedural and educational changes as appropriate.
- Works closely with the team in identifying and designing future needs and efficient workflow processes, which include further integration into operations.
- Works closely with the SBU’s to oversee and coordinate strategic planning for medical imaging initiatives.
- Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new medical imaging endeavors
- Oversees and coordinates strategic planning for medical imaging initiatives
- Responsible for budget preparation and monitoring of the operating budget. Works in cooperation with CTO and Director of MRI identifying present and future needs for equipment installation
- Oversees activities of vendors in all phases of installation and implementation of new systems
- Prepares reports for administration on all aspects of medical imaging operations as appropriate or directed
- Attends and participates in departmental/management meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence
Job Requirements
- Bachelor’s degree in related healthcare discipline or information systems discipline required. Master’s degree in related field strongly preferred
- Minimum of 5 years experience in line management or healthcare project management
- Excellent proven leadership skills
- Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people
- Ability to work well under pressure and on concurrent, multidisciplinary projects
- Proficiency in office automation systems required. Familiarity with specific radiology applications including Konica Minolta OpalRAD and Exa PACS platform preferred
Illinois Bone & Joint Institute, LLC, (IBJI), Chicagoland’s premier orthopaedic medical practice with several Chicago and NW suburban locations, has a part-time Medical Receptionist opening in our Glenview location.
Duties and responsibilities include, but are not limited to:
- Greeting each patient or visitor to IBJI with a warm and welcoming attitude
- Providing patients with appropriate paperwork, entering patient information into electronic medical records system, as well as collection of copay’s and patient balances
- Anticipating needs of patients and physicians to allow for an efficient experience
- Additional reception desk duties may include answering general questions, keeping the waiting room presentable, answering phones, scheduling appointments, etc.
- Will work closely with the clinical team to provide the best possible service and care to our patients
Job Requirements:
- Previous receptionist or customer service experience in a medical office setting
- Experience with electronic medical records
- Excellent communication skills
- Ability to multitask in a fast paced environment
- Team player
- Fast learner
- Available for evening and weekend shifts is a must
- High School diploma or equivalent
Description: The Practice Management Support Specialist will serve as a resource for all Revenue Cycle PM Systems support for such systems as Allscripts PM, Centricity, and E-Clinical Works applications and their support functions. Position would be responsible for working with application vendors to manage open support tickets and support other web-based applications necessary for Illinois Bone & Joint Institute, LLC operational functions and needs. Reports directly to Revenue Cycle Manager.
Duties Include but are not limited to:
- Assure all calls to the Practice Management Support team are responded to expeditiously
- Manage and/or work all requests sent and respond to IBJI staff in a timely manner
- Create and follow-up on all PM System and technical related support tickets
- Work with IBJI Operations on troubleshooting issues
- Provide status and follow-up to Revenue Cycle Manager on all pending support tickets and issues
- Work with other team members on special projects, and be a part of new technology developments and implementation teams
- Work with third party vendors on interface issues
Requirements/Qualifications
- High School graduate or equivalent required, some college preferred
- Proficiency in MS Office Suite a must
- Technical Certifications (A++, Networking etc.) a plus
- Minimum of 1-2 years on the job customer service experience preferred
- Healthcare experience preferred, physician office experience a plus
- A track record of establishing and maintaining positive and accountable relationships preferred
- Experience working with outside technical vendors and clients preferred
- Familiarity with database & application management, experience a plus
- Experience assisting users with hardware/software issues remotely and on-site a plus
- Strong investigational and organizational skills a must
- Excellent written and verbal communication skills a must
FLSA Status: Exempt
Reports To: Director of Revenue
Job Overview: The Manager of Revenue Cycle manages the day-to-day operations of the financial reimbursement function including customer service, charge capture, claim submission, rejections, ERA/EFT, cash application, collections and reporting for all of IBJI and IBJI affiliates The Manager of Revenue Cycle is responsible for the oversight of revenue cycle projects to improve the integrity of Revenue Processes. The Manager of Revenue Cycle will ensure timely and accurate billing and collection activities are consistent with Federal, State and department policies and procedures as well as maximum staff productivity.
While this position reports to the Director of Revenue Cycle, there will be significant interaction with Administrators, Providers, Compliance and Accounting.
Responsibilities and Duties:
- Develop and monitor strategic goals and objectives; reports performance, justification and/or corrective action
- Assigns and communicates priorities of On-Site operations requests for programming and system enhancements
- Payer/Patient Accounts Management:
- Manage problematic patient accounts, refunds, outside collection services
- Serve as a liaison between managed care, Work Comp, Medicare, and other payers, management and clinical staff
- Serve as a key external relationship manager for all payers
- Support Medicare and payer correct coding initiatives by maintaining current knowledge of coding and coverage guidelines
- Support Compliance Management in implementing and monitoring compliance
- Communication with management or operational and reimbursement issues
- Reducing aged accounts and DSO
- Run AR reports; coordinate with the team to ensure all claims from 30 to 60 and 61 to 90 days have been worked. Accounts over 90 days need special assistance, review by payor.
- Staff Management:
- Oversee the hiring and training of staff.
- Supervising the Revenue Cycle Department in various duties, such as account management, communications with insurance providers, collections, cash posting contract analysis, claims and charge capture.
- Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
- Report Management:
- Ensure accuracy and balance of cash, collections, bank receipts compared to system entry.
- Oversee regular audits and reviews to ensure staff follows policies and procedures, as well as federal and state regulations
- General reports and monitor department’s financial performance at the departmental and billing area level.
- Assigns and communicates priorities, requests for programming and system enhancements.
- Month end close reporting and process.
- Additional Responsibilities:
- Conduct random audits to verify system integrity, payer accuracy and payment per contract, to optimize reimbursement functions.
- Other duties as assigned
Skills and Competencies:
- Strong Personnel Management, Operational Flow and Revenue Skills
- Demonstrate the ability to lead, motivate, and develop staff with a focus on achieving productivity and revenue goals.
- Strong computer skills, including the ability to work with many practice management systems, Microsoft Office applications and reporting programs.
- Demonstrate good judgement in selecting methods and techniques for obtaining solutions.
- Excellent verbal, written and oral communication skills.
- Ability to lead by example and supervise others
- Detail Orientated with proven organizational and problem-solving skills.
- The ability to work in a fast-paced environment
Requirements/Qualifications:
- Bachelor’s degree preferred
- Minimum 5 years’ experience in Healthcare Revenue Cycle
- Minimum 3 years Management experience
- Strong problem-solving skills and the ability to make timely decisions
- Knowledge of Federal, State and third-party payor reimbursement rules and regulations
- Certified Coder preferred, but not required
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
FLSA Status: Non-Exempt
Reports To: Revenue Cycle Supervisor
Job Overview: The Revenue Insurance Collector works to ensure that we are optimizing insurance collections, reducing outstanding balances, maintaining the accounts receivables. Revenue Insurance Collector will maximize reimbursement for all services while minimizing the amount of time it takes to obtain reimbursement; decrease AR sustain a low DSO.
Responsibilities and Duties:
- Communicate directly with the payor, resubmits denied claims, underpaid claims and claims that are inaccurately processed by auditing accounts to check on proper payments, coding, balances, adjustments, etc. using appropriate reports and queues
- Review and analyze claim denials in order to perform the appropriate appeals necessary for reimbursement
- Manage outstanding accounts receivable for assigned payers/Divisions. Resolve outstanding balances.
- Follow up on outstanding accounts receivables, 31-60 days, 61-90 days. Includes researching aged account reports, outstanding “list”, processing problematic EOB’s and/or incoming mail or correspondence as identified. Special projects on 90+ days detailing problematic accounts and reporting them to the supervisor.
- Identify errors, correct and communicate to management
- Additional Responsibilities:
- Conduct random audits to verify system integrity, payer accuracy and payment per contract, to optimize reimbursement functions.
- Other duties as assigned
Skills and Competencies:
- Accounts Receivable knowledge: ability to read, analyze and interpret EOB’s and other AR procedures
- Adheres to organizational policies and procedures, including Corporate Compliance Program, HIPPA regulations.
- Knowledge of Medicare, Medicaid, HMO/PPO/EPO, Work Comp and Commercial Insurance operating procedures
- Ability to effectively correspond and interact with insurance payers, co-workers, management both verbally and in writing.
- Detail Orientated with organizational and problem-solving skills.
- The ability to work in a fast-paced environment
Requirements/Qualifications:
- High School Graduate
- Minimum 2 years’ experience in Healthcare Revenue Cycle
- Strong problem-solving skills and the ability to make timely decisions
- Knowledge of Federal, State and third-party payor reimbursement rules and regulations
- Certified Coder preferred, but not required
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Overview:
Illinois Bone & Joint Institute, LLC (IBJI), Chicagoland’s premier orthopaedic medical practice with several Chicago and NW suburban locations, has a full-time denial coding position opening.
Description/Position Summary:
This job is responsible for corresponding with both commercial and government health insurance payers to address and resolve outstanding insurance balances related to coding denials in accordance with established standards, guidelines and requirements. An incumbent conducts follow-up process activities through review of medical records and contact with providers, phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently. Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals. Work requires proactive troubleshooting, significant attention to detail and the application of analytical/critical thinking skills to analyze denials and reimbursement methodologies and bring timely resolution to issues that have a potential impact on revenues. In addition, the incumbent must be able to communicate effectively with payer representatives and maintain professional communication with team members in order to support denials resolution. Uses and discloses patient protected health information: 1) Only as it applies to job functions, 2) in amounts minimally necessary for intended purpose, and 3) in a confidential manner.
Essential Job Responsibilities:
- Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system to ensure appropriate reimbursement is receive.
- Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received.
- Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements.
- Review patient medical record to compare documentation and coding; change coding based on documentation to include diagnosis codes, modifiers, place of service, etc. Communicate with provider to resolve claims that require a written appeal or second level appeal.
- Resubmits claims with necessary information when requested through paper or electronic methods.
- Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify.
- Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels.
Additional Responsibilities:
- Adheres to and supports the objectives, policies and procedures of Illinois Bone and Joint Institute
- Supports the development and implementation of improvement initiatives as it relates to the department goals.
- Maintains confidentiality of patient information according to HIPPA guidelines
- Adheres to policy and procedures according to Employee Handbook
Qualifications:
- High school/GED
- Three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities. Preferred Qualifications
- Graduation from a post-high school program in medical billing or other business-related field is preferred.
- Certification (AHIMA, CPC, or CCS-P)
- 2 years coding experience
Illinois Bone & Joint Institute – Arlington Heights has immediate opening for a full time Secretary/Appointment Scheduler. Duties would include scheduling patient appointments, coordinating doctor/patient schedules, plus other varied duties. Excellent communication skills with doctors, patients, hospital and all other ancillary personnel required.
Must have proficiency in a PM and EMR system. Medical background necessary but will train in orthopaedics. Hours are Monday-Friday 8:30 AM-5:00 PM. We provide an excellent benefit package. Salary commensurate with experience. Please send resume to mmaierhofer@ibji.com or apply below.
Illinois Bone & Joint Institute, LLC (IBJI), Chicagoland’s premier orthopaedic medical practice with several Chicago and NW suburban locations, has a Pre-certification Coordinator opening in our Glenview location
Requirements: Candidates must have previous insurance verification/pre-certification experience. Orthopaedic/Rheumatology experience a plus. Medical Billing/Coding certification highly desirable. Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice.
Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work and have a strong work ethic.
Excellent opportunity for a Healthcare Appointment Coordinator to join an innovative, growth-oriented orthopaedic and rheumatology practice who has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.
Illinois Bone & Joint Institute, LLC Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time Call Center Representative opening for the Morton Grove Division.
This position will be responsible for answering and appropriately managing all incoming calls in a prompt, courteous, and professional manner.
Requirements: High School Diploma or equivalent and previous related healthcare experience. Excellent customer service and proven organizational skills are also required. Bachelor’s degree preferred. Bi-lingual is a plus. Must be available to work a flexible schedule to accommodate the needs of the practice.
Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work, are loyal to one another and who have a strong work ethic. The environment is extremely pleasant and comfortable with state of the art equipment.
Illinois Bone & Joint Institute, LLC., Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time Patient Service Representative/Medical Receptionist opening for the Morton Grove/DesPlaines locations.
This position will meet and greet patients, prepare daily charts for use by our Physicians and clinical staff, collect co-pays and schedule appointments.
Requirements: Candidates must have High School diploma or equivalent and previous healthcare experience. Patient scheduling and/or registration experience preferred.
Candidates must have excellent customer service skills, proven organizational skills, positive attitude, and the ability to travel between locations and work a flexible schedule.
Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work, are loyal to one another and who have a strong work ethic. The environment is welcoming with state of the art equipment.
Clinical Positions
Excellent opportunity for an experienced Athletic Trainer/Clinical Assistant to join an innovative, growth-oriented musculoskeletal practice that has earned a reputation for excellence and is highly respected by their colleagues, patients and the community.
Illinois Bone & Joint Institute, LLC Chicagoland’s premier orthopaedic medical practice with several Chicago and NW Suburban locations, has a full time Athletic Trainer/Clinical Medical Assistant opening for the Near North Division.
This position will help support one of our orthopaedic surgeons in a clinical practice environment.
Requirements: Candidates must have previous healthcare experience; previous orthopaedic experience preferred. Bachelor’s degree, current certification/licensure, and a basic knowledge of computers and office equipment is required.
Must be available to work a flexible schedule to accommodate the needs of the practice.
Position Highlights: Excellent opportunity to work with an established team of professionals who take pride in their work and have a strong work ethic.
Illinois Bone & Joint Institute, LLC, Chicagoland’s premier orthopaedic medical practice has a full time X-Ray Technologist at our Glenview, Wilmette, and Bannockburn locations. This individual will be responsible for the following:
Performs radiology diagnostic tests safely and effectively as ordered by the physician.
Duties include;
- Performs radiology procedures as ordered by the physician(s) in such a way to assure reliability of results and patient safety
- Ability to do fluroscopy
- Assists in maintaining appropriate equipment and supplies in the department
- Maintains documentation of patient testing information
- Performs radiology procedures in a manner to comply with state and federal regulations
- Assists in maintaining a clean and safe work environment
- Must be flexible with hours
- Completes other comparable duties and assignments as directed by the Radiology Manager
Job Qualifications:
- High School graduate or equivalent
- State Radiologic Technology licensure
- Registered by the American Registry of Radiologic Technology
- Effective written and verbal communication
- Able to use C-Arm for imaging procedures
- Knowledgeable in computer systems (e.g. PACS), MS Word, Excel and others
- Able to lift and assist patients as needed for proper positioning
- Must be willing to work at both locations, Glenview and Wilmette
- Reports to the Radiology Manager
IBJI offers a competitive compensation and benefits package which includes, life, health and dental insurance. We have a generous PTO package along with 401k and profit sharing.