Updated: Friday June 12th 2020
As this situation is fluid and evolving we will update content as needed.
At this time, IBJI physician, physical and occupational therapy, and MRI facilities are operating on a reduced schedule to allow for adherence to CDC/IDPH guidelines. Below we have listed some office closures but for specific office information, please visit the location page for which you are inquiring.
For everyone’s safety and health if you are sick, have a cough, fever, difficulty breathing, chills, muscle pain, headaches, sore throat, have developed a new loss of taste or smell, or have recently travelled, we recommend you contact your primary care physician and we will work with you to reschedule your appointment with IBJI.
Voluntary fever screening: In an effort to protect our patients and staff, we are requesting that all scheduled patients perform a voluntary fever screening before coming to the office. If you have a fever (temp greater than 100) you should contact your PCP by phone and not come to the office until fever and/or other symptoms have resolved with 14 days of voluntary isolation, have are cleared by their PCP, or have been tested negative for COVID 19.
Face Masks and Coverings: As of 4/24/2020, Gov. Pritzker has provided the following guidelines on masking: All Illinoisans should wear a mask or face covering when they must leave their home or report to work for essential operations and they either cannot or it is impractical to maintain 6 feet of physical distance between themselves and others. IDPH guidelines can be found here.
View our COVID-19 Resources page for additional face mask guidelines and resources.
In midst of COVID-19 and in an effort to protect our patients, Illinois Bone & Joint Institute is taking the following action:
- Limiting in-office scheduling to accommodate social distancing guidelines
- Pausing scheduling of elective surgical procedures
- Modifying OrthoAccess to accommodate patient’s orthopedic care, for all patients and those redirected from hospital emergency rooms
- Establishing telehealth visit options for physician and physical therapy office visits
- Enhanced preventative health measures, including masking and cleaning, to decrease risks of spreading COVID-19
Telehealth Visits for Physician & Outpatient Rehab Visits
This new care option will allow for patients to interact with IBJI providers via a secure video platform. Our goal is to limit individual contact where we can, but at the same time, provide the same high-quality services that you expect from IBJI. If at the time of a telehealth evaluation the clinical team determines that there is an urgent issue, patients may arrange an in-office visit for necessary testing or treatment per the guidance of the treating provider.
Please contact your providers office to determine if a telehealth visit is appropriate for your treatment plan.
For Established Patients With Non-Immediate or Urgent Care Needs
Due to the fluid nature of this situation, information pertaining to already scheduled visits or established care plans should be directed to your provider’s office. For a full list of IBJI practice locations, please visit our location page here.
If you are currently scheduled for a visit with IBJI after March 20th, 2020, our team will contact you directly to determine the best course of action and follow up in accordance with your Physician’s guidance and clinical needs. For your convenience, we have added a web form that you may use to connect with our IBJI care teams.
For New Patients
New patients who would like to schedule an appointment, please contact your preferred office location to determine your evaluation options. View all locations here.
In accordance with Governor Pritzker’s recent lifting of the elective surgery order, IBJI will resume elective surgeries beginning May 11, 2020.
As established by IDPH, surgeries scheduled must adhere to a strict set of guidelines to continue ensuring safety for both patients and medical staff. If your surgery was placed on hold during this time, your IBJI provider will contact you regarding rescheduling options. Due to the high volume of rescheduled procedures, we appreciate your understanding as we work with hospitals and surgery centers to adapt to comply with the recommended guidance.
OrthoAccess-Immediate Orthopedic Care
All IBJI OrthoAccess clinics will remain open but will function on a reduced hours schedule of Monday-Friday 8am to 5pm. Saturday and Sunday hours will vary per location. Please contact the OrthoAccess location of your choice for additional information on hours of operation and current patient volume.
Workers Compensation Services
IBJI continues to provide workers’ compensation services, including physician and therapy visits, Independent Medical Evaluations and OrthoAccess Immediate Care.
In addition to the above, we have expanded our Medical Record Review service. Please contact firstname.lastname@example.org for additional information.
Physical & Occupational Therapy
IBJI physical and occupational therapy will be adjusting their care delivery model to ensure we are adhering to CDC guidelines.
As of Monday, June 1st, the following office closures will be in effect:
- Chicago – West Loop Physical Therapy
- Libertyville Sports Complex Physical Therapy
- McHenry Physical Therapy
The following physical and occupational therapy locations that are open include:
- Arlington Heights Physical & Occupational Therapy
- Bannockburn Physical Therapy
- Buffalo Grove Physical & Occupational Therapy
- Chicago – Avondale Physical & Occupational Therapy
- Chicago – Lakeview Physical Therapy
- Chicago – Sauganash Physical Therapy
- Chicago – Millennium Park Physical Therapy
- Crystal Lake Physical Therapy
- Des Plaines Physical Therapy
- Glenview Physical & Occupational Therapy
- Grayslake Physical & Occupational Therapy
- Gurnee Physical & Occupational Therapy
- Highland Park Physical & Occupational Therapy
- Lake Barrington Physical & Occupational Therapy
- Lake Bluff Physical Therapy
- Libertyville Physical & Occupational Therapy
- Lincolnwood Physical Therapy
- Lindenhurst Physical Therapy
- Morton Grove Physical & Occupational Therapy
- OAK Physical Therapy – Frankfort
- OAK Physical Therapy – Bradley
- Palatine Physical Therapy
- Schaumburg Physical Therapy
- Wauconda Physical Therapy
- Wilmette Physical Therapy
Our MRI office locations (Arlington Heights, Bannockburn, Barrington, Chicago-Avondale, Des Plaines, Glenview, Gurnee, Libertyville, Morton Grove, Wilmette), will be working on an adjusted schedule. Monday-Friday hours will vary, please view the hours on each location page.
Morton Grove, Bannockburn, Libertyville and Gurnee MRI will remain open on Saturdays. Please contact any of the remaining open listed locations with inquiries regarding scheduling.
IBJI Community Protection
Our number one priority is to protect the health and well-being of our patients, staff and community. In line with our values, the CDC, IDPH, and national guidelines, IBJI will continue to provide high-quality, collaborative, office-based care. To learn more about our commitment to our patients during this time, please visit our COVID-19 Resources page.
Our team is diligently re-assessing the local impact of this regional and national emergency as it unfolds. We will try to stay in touch with you for care as you need it now, as well as planning for your future care needs. IBJI continues to value the trust you place with our physicians and staff and will continue to provide the quality of care.
COVID-19 Testing Resources
The Illinois Department of Health maintains up to date testing location information here.